After upgrading from Veritas eDiscovery Platform 8.0 to 8.2, LDAP users are unable to login, and receive the following error message.
[#160005] Authentication failed: User id not found or password was incorrectly typed.
Please contact your Clearwell administrator for assistance.
Why are the LDAP users receiving the error message?
A. The password encryption for LDAP user authentication has changed.
B. The LDAP accounts are locked due to repeat failed login attempts by the eDiscovery Platform.
C. The LDAPS URL is incorrect.
D. LDAPS port 636 is blocked in the Windows firewall.
Answer: A
